Updated
Playing Responsibly at Poly Casino
Our Commitment to Safe Play
Games should feel like fun. At Poly Casino, operated by Truessence Inc., we treat player protection as part of how we run every day, not an afterthought.
You must be 21 or older to open an account or play. We verify age during registration, and accounts belonging to anyone underage are closed. Play with money you can spare, set your own boundaries, and step away whenever the fun stops. If gambling ever feels less like a pastime and more like a pressure, the tools and help below are here for you.
Spotting the Warning Signs
Trouble rarely announces itself. It creeps in through habits. Watch for these patterns in yourself or someone close to you.
- Chasing losses with bigger, faster bets.
- Spending more time or money than you planned.
- Borrowing money or selling things to keep playing.
- Hiding how much you play from family or friends.
- Feeling anxious, irritable or low when you can't play.
- Neglecting work, sleep or relationships because of gambling.
Recognize a few of these? That's a signal worth taking seriously.
A Quick Self-Check
Answer honestly. There are no right answers, only useful ones.
- Have you tried to cut back and struggled?
- Do you gamble to escape stress or bad moods?
- Have you lied about your gambling?
- Has play caused money problems at home?
- Do you keep going to win back what you lost?
Even one "yes" is a reason to slow down. Two or more? Please consider using a cooling-off period or reaching out for support today.
Where to Get Help
You don't have to sort this out alone. Free, confidential help is available across the US around the clock.
- National Problem Gambling Helpline: call or text 1-800-522-4700
- National Council on Problem Gambling: www.ncpgambling.org
These services offer support, referrals and treatment options in your area. Save the number now, before you might need it.
For details on how we handle your account data, see our Privacy Policy, and review the rules of play in our Terms.
Tools You Control
We build limits directly into your account so you can set the pace. Use them early, adjust them as you like, and lean on them when you need a break.
| Tool | What it does |
|---|---|
| Gold Coin purchase limits | Cap how much you can add daily, weekly or monthly. Our minimum Gold Coin purchase stays at $2, so small, deliberate play is always possible. |
| Loss limits | Set a ceiling on net losses over a chosen period. |
| Session limits | Decide how long a single session can run before you're logged out. |
| Reality checks | Get on-screen reminders of time and spend while you play. |
| Cooling-off | Pause your account for a short, fixed stretch to reset. |
| Self-exclusion | Lock yourself out for a longer term when you need real distance. |
Want a limit tightened right now? Reach out through our support page and we'll act quickly.