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Verification and KYC Documents at Poly Casino

The documents accepted for KYC, how to upload them, how long review takes, and why files get rejected are all covered here.

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Verification and KYC Documents at Poly Casino

Documents You Need to Verify Your Poly Casino Account

Verification at Poly Casino requires three things: a government photo ID, a proof of address, and, where a card or wallet was used, a proof of payment. That trio confirms who you are, where you live, and that the funding method belongs to you.

Which Documents Count for Each Category

For ID, a driver's license, state ID card or passport works. For proof of address we accept a recent utility bill, bank statement or official letter showing your name and full address. For payment proof, a card image with the middle digits masked, or a wallet screenshot tied to Poly Casino payments, is enough.

Minimum Age Requirements

Every player must be 21 or older; the minimum age is set by each state, and on regulated online-casino markets it is 21. Where 18 applies, that covers only lotteries and horse-race betting.

Accepted Documents by Category

Matching the right document to each category avoids a resubmission. The table below groups what we accept.

Accepted Documents at a Glance

CategoryWhat we acceptKey requirement
Photo IDDriver's license, state ID, passportValid and not expired
Proof of addressUtility bill, bank statement, official letterRecent, shows full name and address
Proof of paymentCard image (middle digits masked), wallet screenshotMatches your Gold Coin purchase method

Supported Gold Coin Purchase Methods

Gold Coin purchases start from just 2 USD, and we support Visa, MasterCard, Apple Pay, Google Pay and bank transfer — Poly Casino payments list the full set of options. Every amount is stated in USD only.

Uploading Your Verification Documents at Poly Casino

Uploading is quick: open your account settings, find the Verification or KYC area, then upload a clear file for each requested category. That's the whole flow:

  1. Open your account settings and find the Verification or KYC area.
  2. Pick the document type for each requested category.
  3. Attach a clear image or PDF of the document.
  4. Submit the file.

How to Photograph Your Documents

Photograph the full document on a flat surface in good light. Keep all four corners in frame, avoid glare, and never crop off the edges. Accepted formats are the common ones — JPG, PNG or PDF — and the file should be sharp enough to read every line without zooming.

Match Your Details to Avoid Resubmission

Use the exact name and address on your Poly Casino profile so the details match your paperwork. A mismatch is the single most common cause of a resubmission, so double-check spelling and house numbers before you send.

Frequently Asked Questions

Which documents does Poly Casino accept for ID?

A valid driver's license, state ID card or passport. It must be in date, with all four corners visible and every line readable.

What counts as a proof of address for Poly Casino?

A recent utility bill, bank statement or official letter showing your full name and address, matching the details on your account profile.

Do I need to send proof of payment to Poly Casino?

Yes, where you funded with a card or wallet. Send a card image with the middle digits masked, or a wallet screenshot tied to your Gold Coin purchase method.

How long does Poly Casino verification take?

Review usually completes within a short window once every requested file is legible. Submitting the full set together is faster than sending files one at a time.

Why does Poly Casino keep asking me to re-upload?

Common causes are blurry images, cropped edges, an expired ID, an out-of-date proof of address, or a name that doesn't match your account. Fix the specific issue and resend.

Should I verify with Poly Casino before requesting a payout?

Yes. Completing KYC early means your first prize redemption isn't held while documents are reviewed.

Do I have to be 21 to verify at Poly Casino?

The minimum age is set by each state; on regulated online-casino markets it is 21. Where 18 applies, it covers only lotteries and horse-race betting.
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